AI-AGENT FOR A REAL ESTATE DEVELOPER

A real estate development company approached Devlight looking to automate lead management and shorten the customer journey from the first inquiry to a property viewing

About the project

A real estate development company wanted to automate lead engagement and simplify the customer journey from the first inquiry to a property viewing. As customer demand grew, the sales team spent significant time handling repetitive questions about properties, pricing, mortgages, and appointments. The company needed a scalable solution that could provide instant responses and support buyers throughout the sales journey.

services

AI-agent development

Business Challenge

The company’s sales team was handling a growing volume of inquiries related to apartment selection, mortgage options, property availability, and viewing appointments. Many of these interactions were repetitive, requiring significant manual effort and limiting the team’s ability to focus on high-value sales activities.

At the same time, modern buyers expected immediate responses and personalized assistance across digital channels. The client needed a scalable solution that could automate routine interactions, qualify leads, provide relevant property recommendations, and support customers throughout the buying journey while maintaining a seamless experience and improving conversion rates.

Solution

Devlight developed an AI-powered real estate assistant that automates the most common customer interactions throughout the property buying journey. The custom AI-agent qualifies leads, recommends apartments based on customer preferences, provides mortgage estimates, compares available options, and schedules property viewings.

Integrated with the client’s sales processes, the solution delivers instant responses, supports customers 24/7 across digital channels, reduces the workload on sales managers, and enables the company to scale lead processing without expanding the sales team.

KEY FEATURES AND VALUE

Discover how an AI-powered real estate assistant helped automate lead engagement, streamline apartment selection, and accelerate the sales process.

Lead Qualification

The AI-agent automatically identifies customer needs, collects key buying criteria, and qualifies leads before transferring them to the sales team.

Apartment Recommendations

Based on budget, apartment size, room count, and other preferences, the AI-agent instantly recommends the most relevant properties and helps customers compare available options.

Mortgage Calculations

The solution provides instant mortgage estimates, including down payment, monthly installments, loan terms, and total repayment costs, helping buyers make informed decisions faster.

Viewing Scheduling

The AI-agent allows customers to book property viewings directly within the conversation, offering available time slots and automatically coordinating appointments with the sales team.

Results by the numbers

Key statistics that show the measurable impact of implementing an AI-agent for real estate sales

2.5x

Cost reduction

Faster response time

15%

Conversion rate increased

10x

Lead processing capacity increased