Sense Bank Case Study: Mobile Banking App Development and Staff Augmentation

Discover how Sense Bank leveraged a staff augmentation model to strengthen its mobile app development team and improve its digital banking services. In partnership with Devlight, the bank expanded its development capacity, modernized its digital products, and accelerated innovation in the Ukrainian banking sector.

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About the project

Devlight partnered with Sense Bank to modernize its mobile banking app and website using a staff augmentation approach. Our specialists joined the bank’s internal team to enhance the product, improve the user experience, and expand the digital ecosystem. The collaboration helped Sense Bank scale its mobile application, introduce new functionality, and maintain continuous development in the fast-growing digital banking market.

services

Technologies

Swift
Kotlin
Firebase
Xcode
Jenkins

Customer

Sense Bank is a leading technology-driven financial institution in Ukraine, providing innovative banking products and services for individuals, businesses, and corporate clients. Recognized as a systemically important bank by the National Bank of Ukraine and ranked among the top 10 banks by total assets, Sense Bank plays a key role in the country’s financial system. With a strong focus on digital transformation and customer experience, the bank continues to expand its mobile banking ecosystem and deliver modern, reliable, and user-friendly solutions.

SENSE BANK BY THE NUMBERS

2.2B+

USD in bank assets

4.5K+

of employees

130

offline branches

30+

years on the market

Business Goal

Sense Bank wanted to accelerate the development of its mobile banking app and support the rapid growth of its digital services. The bank also planned a redesign of its mobile app and website to improve the user experience and expand the functionality of its digital banking ecosystem.

To achieve this, Sense Bank needed to strengthen its development team with experienced specialists, deliver new mobile banking features faster, and maintain high quality standards.

Solution

To address resource constraints and tight development timelines, Devlight implemented a staff augmentation model to quickly scale Sense Bank’s mobile app development team without disrupting existing workflows.

This collaboration strengthened the bank’s mobile development capabilities, accelerated the delivery of new features, and ensured the stable implementation of complex functionality across the digital banking platform.

KEY FEATURES

Discover how Sense Bank partnered with Devlight to scale its mobile app development team, modernize its digital banking platform, and expand the functionality of its mobile banking application through a staff augmentation model.

Issue a card online

Kid’s Card

Investments

Player card

Messenger

Personal offers

Instant payments

Digital payroll cards

Final design

Selected screens from the redesigned mobile banking app.

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Results by the numbers

Key statistics that highlight the measurable impact of our collaboration with Sense Bank:

Top 10

in Category Finance at Apple Store

Top 15

in Category Finance at Google Play

1.2M+

Monthly active users

4.4

rating at Google Play

3M+

Installs of app in App Store and Google Play

to become a client with digital card

5 min

Future Plans

As Sense Bank and Devlight keep working together, they stay focused on the future of banking in Ukraine. They are building smarter, easier to use, and feature-rich banking for customers.

September 21, 2023

Svetlana Hermash

I really liked the bank, the cashback percentage, service and other things are top notch.

September 11, 2023

Olenka Danylko

Definitely the best app, the best banking on the market today.

September 17, 2023

Vyacheslav Lsk

When Sens became public, I decided to try this bank and was surprised. In my opinion, this is the most comfortable and convenient bank. Made it the main bank.

October 5, 2023

Artem Repko

A very good application. Everything is convenient, with many useful functions as an online investment.

September 1, 2023

Vitalii Starodub

At first, the design is unusual, but after some time of use, I got used to it and found many useful options for myself.

September 14, 2023

Halmber

Support works even at midnight. They respond promptly, I did not expect that at such a time I would have a conversation with the operator directly. Iryna, you are great.

Customer feedbacks

Cooperation with Devlight is essential for Sense Bank. Their swift augmentation of our team with skilled professionals, commitment to quality, and innovative approach led to the successful development of our digital banking app. Devlight’s expertise, effective communication, and after-hours dedication impressed us profoundly, making our collaboration a standout success. Our cooperation continues to thrive, and we’re building the future. Since it makes sense.

Iryna Ivanova

Director of the Information Systems Development Department