Your Proven Agentic AI Development Partner
Grocery Retail – Voice Menu & Auto-Cart Assistant
Problem: Weekly grocery planning is slow and fragmented, leading to abandoned carts, smaller baskets, and low repeat purchases.
Solution: A voice-driven assistant inside your app that builds a personalized weekly menu, auto-creates a cart from past orders, preferences, dietary rules, live promos, and in-stock items, then lets the shopper review and tweak hands-free (“swap salmon for chicken,” “keep under €60”) before one-tap checkout.
Tech Retail – Conversational Product Advisor
Problem: Shoppers drown in specs and filters, compare tabs forever, and still buy the wrong device – hurting conversion, AOV, and returns.
Solution: A natural-language (voice or chat) advisor that interviews the shopper on needs, budget, and context, explains trade-offs in plain English, compares short-listed SKUs side-by-side, checks live stock and promos, and assembles the best-fit bundle with one-tap checkout or store pickup.
Logistics – Shipment Exception Copilot
Problem: Delays and missed updates lead to costly escalations and dissatisfied customers.
Solution: Agents monitor tracking feeds and carrier events, detect exceptions, propose reroutes/SLA actions, notify customers proactively, and open tasks via workflow automation with human review for edge cases.
Fitness & Gyms – Adaptive Training Plan Assistant
Problem: Members get generic plans that ignore their goals, injuries, schedule – leading to drop-offs and low engagement.
Solution: AI coach that builds a personalized program from member goals and constraints, maps it to the equipment available at that location, then auto-adjusts in session (swap movements, rep/weight targets, rest) based on progress and voice input; every workout updates the next one.
Call Center — Voice Agents
Problem: The contact center depends on manual retrieval across multiple back-office systems for common requests, leading to long queues and handle times, inconsistent policy application, limited after-hours coverage, and higher operating costs.
Solution: A natural-language voice agent that answers typical questions from your internal knowledge base, performs secure account actions in backend systems (balances, order status, address changes), and does a warm handoff to a human with full context when needed.
AI Development Services
AI Strategy Development
Our comprehensive approach enables you to prioritize the highest-impact applications of AI.
AI Agent Workflows
We implement autonomous agents to automate workflows and deliver innovative experiences.
RAG AI Development
We build Retrieval-Augmented Generation (RAG) powered applications for fast, high-quality AI insights.
Conversational AI
We deliver personalized, brand-enhancing, data-driven interactions that integrate with your business systems.
AI Product Development
Devlight’s award-winning product development process prioritizes rapid value generation on scalable architectures.
Data & LLM Engineering
We architect data pipelines that ingest, integrate, and clean data from multiple sources to power accurate and effective AI models.
Our approach
Reliability & Orchestration
Turn prototypes into resilient products using stateful orchestration, automated evals, and safe rollback.
Quality, Testing & Safety
Maintain answer quality and avoid hallucinations with RAG and citations, guardrails, and continuous checks. Prove improvements via offline/online evals tied to KPIs, A/B tests, and staged rollouts.
Performance & Cost Control
Keep latency low and spend predictable with SLOs, enforced budgets, caching, smart routing, and right-sized models.
Observability & Operations
Gain real-time visibility with tracing, metrics, logs, dashboards, and proactive alerts.
Release & Change Management
Ship changes safely by versioning prompts and models, promoting via gated release pipelines.
Security & Governance
Meet compliance needs with RBAC, PII controls, audit trails, and policy enforcement.
Support & SLAs
Ensure reliability in the field with SLAs and steady post-launch support.
Align on goals, pain points, and AI maturity levels. Explore real-world examples to create a shared understanding of opportunities.
Brainstorm potential agent use cases across functions and rank them by impact and feasibility.
Turn top ideas into actionable concepts by defining value, users, workflows, and success metrics.
Stress-test MVPs through peer and facilitator feedback, refining them into stronger solutions.
Launch the validated solution to production, integrate with existing systems, establish MLOps, monitoring, and governance, and roll it out across teams for sustained, measurable impact.
What our clients say
C-level executives, product managers, tech leads, and founders from around the world have appreciated our help in delivering world-class products under strict deadlines.
The feedback we get from our clients is consistent. We take real ownership.
The mobile applications were well-received and caused an uptick in the partner’s revenue. Devlight was a true partner that was always ready to help resolve problems. They were attentive and proactive about offering solution suggestions. The project manager excelled at coordinating multiple teams.
When we were looking for a partner for our product research task, experience in similar tasks was essential for us to, as well as experience in the field of financial technologies. Devlight fully met our requirements, and cooperation with them exceeded all our expectations.
Cooperation with Devlight is essential for Sense Bank. Their swift augmentation of our team with skilled professionals, commitment to quality, and innovative approach led to the successful development of our digital banking app. Devlight’s expertise, effective communication, and after-hours dedication impressed us profoundly, making our collaboration a standout success. Our cooperation continues to thrive, and we’re building the future. Since it makes sense.
Devlight has delivered the API documentation and initial architecture, enabling the client to move forward with the project. The team has an effective workflow and ensures transparency and alignment through constant communication and regular status meetings. Their proactivity stands out.
Devlight has delivered a mobile app with all the features the client required, helping them achieve 15,000 sales through it thus far. The team has delivered work on time, and they’ve been effective, collaborative, and great at providing advice. Moreover, they’re flexible and highly experienced.
Devlight has successfully delivered a fully functional app on time. The team has managed the project well and maintained an exceptional quality of work throughout the engagement. Devlight is interested in solving the client’s needs. Overall, the client was highly satisfied with the engagement.
Two-thirds of test users have responded positively to app prototypes, citing the platform’s ease of use and speed. Taking a Scrum approach to the work, Devlight has communicated regularly so far and acts quickly on feedback. The team takes an entrepreneurial approach the work, and they are willing to take risks
Devlight has a talented design team, much better than any other UI/UX mobile designers I’ve ever worked with.
Devlight has developed quite high-load projects and this was one of the key points – for us to find the partner who knows how to build a high-load application architecture. Also, one of the benefits of Devlight is the cool design sprint approach for quick entry and understanding of business processes and synchronization of actions of the customer’s team and internal team before starting work
Devlight’s team was flexible and fast, and communication was simple. The apps work well, and the Devlight team held to all deadlines. The team is talented, and they utilize non-mainstream, top-notch techniques.
The basis of a successful project is the experience of the team that’s why we chose Devlight. They are an enthusiastic team with a professional approach in the implementation of large-scale projects from the beginning and development strategy. The main thing is to be on the same wave of understanding the value of the product and create a unique product for users step by step!
Devlight developed an AI platform for a graduate education recruitment company. Their flexibility and technical knowledge impressed us.
I appreciate that Devlight takes the time to consult with us and doesn’t just provide us with what we ask for. Devlight has improved our mobile apps significantly. Within 90 days of launching, there’s been a 200% increase in Android downloads and a 300% increase in iOS downloads.
Devlight delivered a detailed style guide and UI kit, ensuring consistency in future updates. They also restructured workflows and improved efficiency. The team was proactive in addressing challenges and ensuring timely delivery. Their commitment to understanding the client’s needs was exemplary.
Thanks to Devlight, we’re ready to launch the app for end users. They delivered the project on time and to our expectations. Devlight also ensures excellent communication via email and demo and status meetings. Their expertise, meticulousness, and cooperation are commendable.
The team not only brought our idea to life but also helped us focus on the key features that would bring the most value to users. They proactively suggested solutions that made the platform user-friendly and efficient.
The web application is currently in beta testing and has received favorable initial feedback on the quality of the designs. Devlight was adaptable and stuck to every deadline.
The project is currently ongoing, but we are already seeing positive results from the implemented features. The “Liter Wallet” and other new functionalities have been well-received by our customers, and we anticipate further improvements and positive feedback as the redesign progresses.
Awards
Our stellar services and products have earned us a remarkable reputation and numerous awards.
app winner
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